FAQ – FREQUENTLY ASKED QUESTIONS
If you dont find an answer to your question, don’t hesitate to contact us!
General questions
Yes, due to our logistics, a prior booking is mandatory. We accept last-minute bookings, but we can’t guarantee that space will be available; therefore, we highly recommend booking at least a few days in advance. We’ll confirm every booking by email and include all important information about your tour. By booking you acknowledge our general terms and conditions.
The requirements for each of our trips are listed in the individual activity description. It is the responsibility of the participant to choose an appropriate activity. If you are unsure, please do not hesitate to call us and discuss which activity would be right for you and your group!
Generally speaking, good health and basic swimming ability are required for all participants.
No, insurance coverage is your responsibility. We assume that you have a valid accident and health insurance, which also covers for rescue costs in case needed. If you have travel insurance please ensure that canyoning is covered under your policy.
According to the decision of the Swiss government, we are now able to offer tours with a normal group size in Ticino.
Please have it in mind that during the trips we don’t recommend wearing masks and cannot guarantee to keep the safety distance of 1,5 m at all times.
Canyoning
- Certified guide
- Freshly washed 5mm wetsuit with a hood
- Adidas canyoning shoes
- Petzl canyoning harness
- Certified mountaineering helmet
Discover canyoning and Beginner canyoning tours require no prior experience, we’ll teach you everything on the spot. In these canyons generally there are no dangerous water movements, the highest abseil is less than 20m and the highest jump is 10m. There is always possibility for lowering or a safety belay in case of an abseil.
Intermediate tours are suitable only for fit and sporty individuals with rappelling and/or canyoning experience, with no fear of heights.
Expert tours require previous canyoning experience, fast and safe active abseiling skills and having been canyoning with us in the past or you can book a package or course where we build up your skills.
Ticino canyons are without a doubt one of the most beautiful landscapes in the world! But they also have their disadvantages: the fact that they sometimes have narrow places means that the safety in the gorge is very dependent on the water level and its influencing factors: the amount of precipitation, the snowmelt, dam openings, etc. Safety has absolute priority. Sometimes it is only possible to predict at short notice (1 to 2 days) before the tour whether the circumstances are suitable for the tour. As soon as we are sure whether the tour can take place or not, we will share the information with you!
